Shipping policy

Processing time

All orders are processed and dispatched within a maximum of 48 hours after the order is placed. Orders are not shipped on weekends or public holidays.

Delivery time

Once shipped, orders are typically delivered within 5 to 8 business days. Please note that delivery times are estimates and may vary depending on the carrier, your location, and circumstances beyond our control.

Shipping costs

Standard shipping is free, with no minimum order required.

Order tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information so you can follow your delivery.

Delays

Jarnelle is not responsible for delays caused by carriers, customs, or other circumstances beyond our control once an order has left our facility. If your order is significantly delayed, please contact us at info@contactjarnelle.com.

Incorrect address

Please ensure your shipping address is correct at checkout. Jarnelle is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact

For any questions regarding shipping, please contact us at info@contactjarnelle.com.